Quick answers to the questions we hear most. If you cannot find yours, contact us through our contact page.
Yes. A free account lets us save your CVs so you can come back and edit them later. Signing up takes under a minute.
Choose a template, click "Use this template", fill in your details in the editor and press Download. The live preview on the right shows exactly what you will get.
Yes. You can create as many CVs as you like. Use Duplicate on your dashboard to make a tailored version for each job.
Yes. Open the Templates tab in the editor and pick another design. Your content stays exactly as it is.
Yes. Several templates are completely free, with unlimited CVs and downloads.
You can edit and preview any premium template for free. The preview has a light watermark until you unlock the template with a one-time payment. After that you can download it as often as you like.
No. Every purchase is a one-time payment. There is nothing to cancel and you are never charged again automatically.
When the all-access pass is available, it unlocks every premium template, including new ones added later, for a single payment. You will see it on the pricing section of the home page.
Yes. Enter your coupon code at checkout before you pay.
Depending on what is enabled, you can pay with PayPal or card, with Stripe, or with a manual method such as bank transfer or a mobile wallet. The available options are shown at checkout.
Card payments are handled by PayPal or Stripe. We never see or store your card number.
After you enter your transaction reference, we check the payment and approve it. You will receive an email as soon as it is confirmed.
Please read our Refund policy. In short, you can ask within 7 days if you have not downloaded your CV with the purchased template, and we always fix double charges.
Yes. The download uses your chosen design, fonts, colours and page layout.
It is an option on the download page that opens your browser's print window so you can save a file whose text can be selected and searched. It is the best choice for online applications that use automated screening.
Use the text-selectable version for online applications, keep standard section names such as Experience and Education, and do not put key details only inside your photo.
The editor shows dashed lines where each page ends. If you want one page, reduce the text size or spacing in the Design tab, shorten older roles or hide a section you do not need.
Yes. Templates such as European CV, European Modern and Career Rail use the familiar label-and-details layout, and you can add nationality, date of birth or driving licence as extra details.
Only you. Your CVs are private to your account and are not published or shared.
Yes. You can delete any CV from your dashboard, or delete your whole account and all CVs from the Account page.
Use "Forgot password" on the login page and we will email you a reset link that works for one hour.
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